About Us

About Us

Westpak Group Ltd are an award-winning supplier of diverse and sustainably-aware packaging solutions to some of the biggest names in the UK’s grocery and foodservice industries. The company’s reputation is built upon over 20 years of experience and is underpinned by its commitment to ‘bold thinking, reliable execution’. Westpak are proud to offer a comprehensive and continually evolving product collection as well providing impartial advice to clients and helping them realise tailored packaging solutions where required.

Westpak Group Ltd are an award-winning supplier of diverse and sustainably-aware packaging solutions to some of the biggest names in the UK’s grocery and foodservice industries. The company’s reputation is built upon over 20 years of experience and is underpinned by its commitment to ‘bold thinking, reliable execution’.

Westpak's 'Four Pillars of Excellence™'

For both our foodservice and grocery clients, we filter our approach through our ‘4 Pillars of Excellence™’. By consistently processing our solutions through these four key criteria, we ensure that each packaging project delivers client value at every stage.

This dedicated, holistic approach looks in detail at the environmental sustainability of packaging, the performance characteristics required, how we can lower operational costs for our clients and the use of our highly reliable supply chain that’s backed up by state-of-the-art technology.

This rigorous methodology has been proven to deliver true value for our clients, offering benefits that seamlessly align with multiple client stakeholder objectives.

Pillar 1

Improved sustainability

Pillar 2

Enhanced product performance

Pillar 3

Lower cost to operation

Pillar 4

Reliable supply chain

For both our foodservice and grocery clients, we filter our approach through our ‘4 Pillars of Excellence™’. By consistently processing our solutions through these four key criteria, we ensure that each packaging project delivers client value at every stage.

This dedicated, holistic approach looks in detail at the environmental sustainability of packaging, the performance characteristics required, how we can lower operational costs for our clients and the use of our highly reliable supply chain that’s backed up by state-of-the-art technology.

This rigorous methodology has been proven to deliver true value for our clients, offering benefits that seamlessly align with multiple client stakeholder objectives.

Pillar 1

Improved sustainability

Pillar 2

Enhanced product performance

Pillar 3

Lower cost to operation

Pillar 4

Reliable supply chain

The management team

Overseen by Managing Director, Seth Hicks, the Westpak team is comprised of various client-focused professionals, including key account managers as well as professionals in customer service. Our focus on logistical precision is upheld by our purchasing and supply chain manager, while wider areas of the business are supported by our business development and marketing staff. Westpak is of course also supported by its dedicated network of warehouse management professionals.

Seth Hicks

Managing
Director

Chris Fiander

Head of
Marketing

Amos Hicks

Head of Sales
(Grocery)

Silas Hicks

Key Account Manager
(Foodservice)

Kelly Rodriguez

Head of
Operations

Lucas Daneluz

Strategic Sourcing
Manager

Jim Hicks

Key Account Manager
(Grocery)

Yanitsa Koleva

Business Development Manager (Foodservice)

Carla Pyne

Supply Chain
Manager

Ketsia Devenish

Customer Service
Manager

Jane Reeves

Finance
Manager

The management team

Overseen by Managing Director, Seth Hicks, the Westpak team is comprised of various client-focused professionals, including key account managers as well as professionals in customer service. Our focus on logistical precision is upheld by our purchasing and supply chain manager, while wider areas of the business are supported by our business development and marketing staff. Westpak is of course also supported by its dedicated network of warehouse management professionals.

Seth Hicks

Managing Director

Chris Fiander

Head of Marketing

Amos Hicks

Head of Sales (Grocery)

Silas Hicks

Key Account Manager (Foodservice)

Kelly Rodriguez

Head of Operations

Lucas Daneluz

Strategic Sourcing Manager

Jim Hicks

Key Account Manager (Grocery)

Yanitsa Koleva

Business Development Manager (Foodservice)

Carla Pyne

Supply Chain Manager

Ketsia Devenish

Customer Service Manager

Jane Reeves

Finance Manager

Clients We Work With

We’re proud to have worked with some of the biggest names and brands across the UK’s grocery and foodservice industries.

Clients We Work With

We’re proud to have worked with some of the biggest names and brands across the UK’s grocery and foodservice industries.

Company FAQs

Westpak supply food packaging to some of the biggest names in the UK’s foodservice and grocery industries. In the foodservice market, we have supplied takeaway and delivery food packaging to major QSR brands including Five Guys and Wingstop, restaurant chains such as Zizzi, ASK Italian and Gourmet Burger Kitchen as well as working alongside foodservice catering providers, distributors and ‘onboard’ brands. In the grocery industry, we specialise in fresh produce packaging, creating ideal packaging for various fresh fruit and vegetables. We’ve worked with all major grocery retailers including Tesco, Asda, Waitrose, Sainsbury’s, Aldi, Morrisons and M&S. We have also routinely worked alongside fresh produce growers, packers and large-scale farms.

Westpak are suppliers of sustainable packaging to the grocery and foodservice markets. This includes overseeing and working alongside the design, manufacturing and distribution processes at various stages. We regularly spearhead new packaging concepts and innovations but we work with a carefully selected network of dedicated manufacturers who are able to utilise the very latest material technologies through cutting-edge manufacturing facilities. We have worked with many of our manufacturing suppliers for years, forging strong, long-term partnerships. We also frequently reach out to new manufacturers whose expertise can help breathe life into bespoke packaging designs. We also pride ourself on the scale, efficiency and overall reliability of our distribution network. We maintain extremely close ties with our expansive, state-of-the-art warehouse and are proud to be Grade AA certified to BRC Storage & Distribution.

We offer a unique approach in the food packaging industry. We methodically filter our approach through our 4 Pillars of Excellence to ensure we leave things quantifiably better than when we found them. This dedicated, holistic approach looks in detail at packaging sustainability, packaging performance, lowering operational costs and utilising a highly reliable supply chain. This rigorous methodology delivers true value for our clients, offering real benefits that align with multiple stakeholder objectives.

Westpak has a number of both industry certifications and awards. Certifications include  being certified with BRCGS, being members of Sedex (Membership number ZC1067079) and being registered to ISO 9001 status. Awards include being recognised as ‘Highly Commended’ for the ‘Innovations in packaging’ award at the 2023 Footprint Awards and being announced as winners for the ‘Sustainable Sourcing’ category at the first ever ‘Sustainable Packaging News Awards’.

At Westpak, we pride ourselves on being true experts in sustainability. This is based in our comprehensive understanding around the latest sustainable developments across the food packaging industry. Our view of this constantly evolving landscape is shaped both by the sustainability aspirations of suppliers and retailers as well as through strong consumer demand. We also have a renowned level of experience in bringing sustainable packaging to both the foodservice and grocery markets. This is frequently achieved by responding with speed and efficiency to specific client sustainability objectives. We also embrace a highly proactive approach, developing sustainably-focused packaging innovations and manufacturing breakthroughs through collaboration with our network of carefully selected manufacturers and suppliers. We’re proud to have been awarded for our sustainability including being awarded the category of ‘sustainable sourcing’ at the 2022 Sustainable Packaging News awards.

The company was founded in 1999 by Doug Hicks, who demonstrated an undeniable commitment to customer service with an ability to view the industry’s challenges and opportunities from his customers’ perspective. Over the last 22 years, the business and evolved significantly but remains family-run with a close-knit ethos. Managing Director, Seth Hicks, and his team have continued to build upon the company’s customer-centric approach and have matched this with major investments and continued growth in infrastructure and logistical capabilities. The company now operates from its contemporary offices in Kent and maintains close ties with its vast and highly modernised warehouse facility.

We’ve worked with foodservice clients including Auntie Anne’s, Brewdog, Brakes, Caffè Nero, Five Guys, Foodbuy, Gourmet Burger Kitchen, HAVI, Honest Burgers, Nisbets, Wendy’s, Wetherspoon, Wingstop, Zizzi and Around Noon. We’ve also worked with grocery brands including Asda, Bakkavor, Fresca Group, M&S Food, Sainsbury’s, Morrisons, Tesco, Waitrose & Partners and Berry Gardens Growers.

Our mission is to provide a clear, calm and trusted voice that cuts through the fast-paced foodservice and grocery packaging markets. Our holistic, customer-centric view is defined by our four pillars of excellence, as we work to improve quantifiable packaging sustainability, enhance packaging performance, provide lower costs to our clients’ operations and demonstrate robust supply chain reliability.

Our vision is to be the clear choice for foodservice and fresh produce packaging across the UK and European markets. Our goal is to build a widespread reputation for providing a holistic view that initiates advancement within the packaging industry, navigates complex environmental packaging issues with precision and enthusiasm, and provides our clients with total operational stability.

Company FAQs

Westpak supply food packaging to some of the biggest names in the UK’s foodservice and grocery industries. In the foodservice market, we have supplied takeaway and delivery food packaging to major QSR brands including Five Guys and Wingstop, restaurant chains such as Zizzi, ASK Italian and Gourmet Burger Kitchen as well as working alongside foodservice catering providers, distributors and ‘onboard’ brands. In the grocery industry, we specialise in fresh produce packaging, creating ideal packaging for various fresh fruit and vegetables. We’ve worked with all major grocery retailers including Tesco, Asda, Waitrose, Sainsbury’s, Aldi, Morrisons and M&S. We have also routinely worked alongside fresh produce growers, packers and large-scale farms.

Westpak are suppliers of sustainable packaging to the grocery and foodservice markets. This includes overseeing and working alongside the design, manufacturing and distribution processes at various stages. We regularly spearhead new packaging concepts and innovations but we work with a carefully selected network of dedicated manufacturers who are able to utilise the very latest material technologies through cutting-edge manufacturing facilities. We have worked with many of our manufacturing suppliers for years, forging strong, long-term partnerships. We also frequently reach out to new manufacturers whose expertise can help breathe life into bespoke packaging designs. We also pride ourself on the scale, efficiency and overall reliability of our distribution network. We maintain extremely close ties with our expansive, state-of-the-art warehouse and are proud to be Grade AA certified to BRC Storage & Distribution.

We offer a unique approach in the food packaging industry. We methodically filter our approach through our 4 Pillars of Excellence to ensure we leave things quantifiably better than when we found them. This dedicated, holistic approach looks in detail at packaging sustainability, packaging performance, lowering operational costs and utilising a highly reliable supply chain. This rigorous methodology delivers true value for our clients, offering real benefits that align with multiple stakeholder objectives.

Westpak has a number of both industry certifications and awards. Certifications include Grade AA certified to BRC Storage & Distribution, members of Sedex (Membership number ZC1067079) and registered to ISO 9001 status. Awards include being recognised as ‘Highly Commended’ for the ‘Innovations in packaging’ award at the 2023 Footprint Awards and being announced as winners for the ‘Sustainable Sourcing’ category at the first ever ‘Sustainable Packaging News Awards’.

At Westpak, we pride ourselves on being true experts in sustainability. This is based in our comprehensive understanding around the latest sustainable developments across the food packaging industry. Our view of this constantly evolving landscape is shaped both by the sustainability aspirations of suppliers and retailers as well as through strong consumer demand. We also have a renowned level of experience in bringing sustainable packaging to both the foodservice and grocery markets. This is frequently achieved by responding with speed and efficiency to specific client sustainability objectives. We also embrace a highly proactive approach, developing sustainably-focused packaging innovations and manufacturing breakthroughs through collaboration with our network of carefully selected manufacturers and suppliers. We’re proud to have been awarded for our sustainability including being awarded the category of ‘sustainable sourcing’ at the 2022 Sustainable Packaging News awards.

The company was founded in 1999 by Doug Hicks, who demonstrated an undeniable commitment to customer service with an ability to view the industry’s challenges and opportunities from his customers’ perspective. Over the last 22 years, the business and evolved significantly but remains family-run with a close-knit ethos. Managing Director, Seth Hicks, and his team have continued to build upon the company’s customer-centric approach and have matched this with major investments and continued growth in infrastructure and logistical capabilities. The company now operates from its contemporary offices in Kent and maintains close ties with its vast and highly modernised warehouse facility.

We’ve worked with foodservice clients including Auntie Anne’s, Brewdog, Brakes, Caffè Nero, Five Guys, Foodbuy, Gourmet Burger Kitchen, HAVI, Honest Burgers, Nisbets, Wendy’s, Wetherspoon, Wingstop, Zizzi and Around Noon. We’ve also worked with grocery brands including Asda, Bakkavor, Fresca Group, M&S Food, Sainsbury’s, Morrisons, Tesco, Waitrose & Partners and Berry Gardens Growers.

Our mission is to provide a clear, calm and trusted voice that cuts through the fast-paced foodservice and grocery packaging markets. Our holistic, customer-centric view is defined by our four pillars of excellence, as we work to improve quantifiable packaging sustainability, enhance packaging performance, provide lower costs to our clients’ operations and demonstrate robust supply chain reliability.

Our vision is to be the clear choice for foodservice and fresh produce packaging across the UK and European markets. Our goal is to build a widespread reputation for providing a holistic view that initiates advancement within the packaging industry, navigates complex environmental packaging issues with precision and enthusiasm, and provides our clients with total operational stability.

Get In Touch

Our team are on hand to discuss your business’s unique packaging needs, balancing core business objectives and efficiencies with an expertise in environmental awareness. Contact us today on 01322 284455 or by emailing [email protected].

Get in touch
Our team are on hand to discuss your business’s unique needs, balancing core business objectives and efficiencies with an expertise in environmental awareness. Contact us today on 01322 284455 or by emailing [email protected].

Westpak Group Ltd, 2024   |   Bold Thinking, Reliable Execution

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Westpak Group Ltd, 2022
Bold Thinking, Reliable Execution