Distribution

The UK grocery and foodservice sectors are renowned for requiring absolute precision when it comes to logistics and distribution channels. Therefore, ensuring that our service runs as smoothly and as seamlessly as possible remains our number one priority. The strength of our distribution model and how we fit into the wider supply chain for the grocery and foodservice industries is determined by an array of factors. We ensure we only work with the most reliable suppliers and manufacturers before focusing on each element of our own operations. We then supply to a range of businesses, from fruit packers to working directly with some of the UK’s biggest grocery retailers.

Suppliers & Manufacturers

We insist on only working with a carefully selected network of the most reliable suppliers and manufacturers, who share our value for strong attention to detail and consistency. We have worked with many of our suppliers for years, forging strong, long-term partnerships which, in turn, have helped create highly efficient processes. We also frequently reach out to new manufacturers whose expertise can help breathe life into bespoke packaging designs.

Consistent Reliability

Our Keston office acts as the group headquarters, where our purchasing staff work with our account managers and customer service advisers to cultivate a customer-focused environment. Our team are on-hand to offer detailed product knowledge to ensure a seamless fit to your requirements. We maintain close ties with our Kent-based warehouse and are proud to be Grade AA certified to BRC Storage & Distribution. This guarantees the hygiene of our warehouse and logistics and ensures our wider supply chain adheres to strict food safety measures. We’re also registered members of ‘Sedex’ (membership number ZC1067079), which is one of the world’s leading ethical trade service providers, working to improve working conditions in global supply chains.

Key Distribution Figures

130000

Our impressive warehouse facility, based in Kent, features over 135,000 square feet of product storage.

9000

Through our highly organised distribution network, we are able to deliver more than 9,800 pallets annually.

30 %

90% of customers rated the speed of our response as ‘good’ or ‘outstanding’, highlighting our customer focus. 

0

We’re proud to have build expertise in the packaging industry for more than twenty-two years. 

Industry Accreditations

We adhere to the strictest of standards across across our business and wider supply chain. Our BRCGS certification and Sedex memberships provides reassurance for our customers that we can guarantee complete hygiene across our operations as well as employing responsible and sustainable business practices. We are also working to obtain a range of other industry accreditations, to further demonstrate our commitment to excellence.

BRGS Logo

We’re Grade AA certified to BRC Storage & Distribution. This guarantees the hygiene of our warehouse and logistics and ensures our supply chain comply with strict food safety measures.

Sedex logo

(Membership number: ZC1067079) Sedex provide practical tools and services to help companies improve their sustainable business practices, and source responsibly.

We are proud to be registered to ISO 9001 status. This accreditation takes several key areas into account including customer focus and continuous improvement.

ISO 14001 Logo

We are also undertaking measures to secure ISO 14001 accreditation. This signifies an effective environmental management system with measures for improvement.

Wholesale Overview

We maintain close ties with our trusted network of wholesale partners across the UK. For our clients across the UK’s food service industry, where smaller order quantities are required, we are happy to assist in referring product enquiries to the most convenient nearby wholesale partner. We have worked alongside many of our wholesale partners for a number of years, building strong, long-term relationships with seamless logistics.

Clients We Work With

We work with companies across the supply chain for the grocery and foodservice industries and are proactive in overseeing the supply of goods to reduce stock fluctuations. We are able to initiate live product usage forecasts that reflect supermarket promotions, set-up regular standing orders, or trigger agreed phone call reminders to check stock levels. For our foodservice clients, who require low quantity orders, we are happy to assist in highlighting our network of trusted nearby wholesalers who will be happy to accommodate their requirements.

 

Latest Reviews

Quick response, helpful staff
Oakland Ind. Ltd
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Received a fast response to my enquiry from Jim, understood my requirement which saved time explaining. Received correct samples the next day. All staff I dealt with were friendly and helpful. I'll be using you again next time, wouldn't hesitate to recommend you to others.
Great customer focused service
kreesne
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Brilliant experience ordering our PYO and ready picked soft fruit packaging with the team this year. The new brochure and website make things a doddle and Mihaela was a great help over the phone and email. Top marks Westpac!
A professional service
Pawel
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no issues in supply chain, staff always ready to help with any emergencies and able to advise, good quality products always delivered on time, every issues are mentioned in advance to give us a time to create back up plan if needed. Overall professional service!
Great supplier!
Foodbuy UK
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Westpak went above and beyond to support us with a recent project, ensuring all items were delivered in full and to the highest possible standard. Everything from the efficiency, dedication, level of support, detail and accountability they showed throughout the project impressed us. Thank you team!
Great attention to detail
Derek Hall
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Very happy with the service received from Westpak - fast and efficient response to my enquiry, with great attention to detail. Highly recommended.
Excellent value!
Razvan Pruna
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The service from start to finish - first class. Quality of work - excellent. Good value, too. Easy to work with. I would definitely recommend them.
Good quality products
Vali Sarman
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Good quality products and great customer service.
Easy to order from and very efficient…
Darren Brett
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Easy to order from and very efficient to deal with questions. Also doing a lot of work on sustainability options which is great.
Westpak is one of our best suppliers!
Andrea Zapata
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Westpak is one of our best suppliers. Very reliable company. Highly recommend for packaging solutions. Products are really good and customer service is excellent.
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Westpak Group Ltd, 2021   |   Bold Thinking, Reliable Execution