Your opinion means
everything to us

THANK YOU TO EVERYONE WHO TOOK PART. PLEASE NOTE THIS SURVEY IS NOW CLOSED AND NEW RESPONSES WILL NOT BE RECORDED.

At Westpak, customer service lies at the heart of everything we do. As such, the client surveys we run are incredibly important in shaping each element of our service as well as the product range we provide. This short survey will take just a couple of minutes of your time and every response we receive will qualify to receive a free gift from Hotel Chocolat.

Our free gift for every response

To show our appreciation for taking a couple of minutes to complete our survey, we’ll be sending a Hotel Chocolat selector pack to every successfully submitted response we receive. So don’t delay, let us know your thoughts below and your free gift with be with you in no time.

Section 1: Your experience with Westpak

4 Questions: Please rate the following based on your experience with Westpak compared to dealing with other packaging suppliers.

Speed of service

Product quality

Value for money

Innovation

Section 2: Our representatives

3 Questions: Please rate your experience when helped by a Westpak representative.

Their product and market knowledge

Their ability to provide solutions

Their understanding of your needs

Section 3: Your industry preferences

4 Questions: Please outline your preferences and industry viewpoint.

Your preferred source of packaging information

What could packaging suppliers do better other than price?

What is your top packaging priority?

Which social media platform do you use most for the latest packaging news and trends?

Section 4: Your details

3 Fields: Please enter your key contact details.

Your full name

Your email address

Your business address

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Striving for continuous improvement

As mentioned, the responses we receive from this survey will help to shape our services and products so that we can continue to provide the best possible level of customer service. Our survey responses will also be used as part of our continued efforts to obtain new business accreditations to formally recognise our customer-centric approach. For more information on our latest accreditations and organisational memberships visit westpakuk.com/distribution.

Your opinion means everything to us